Data protection

Privacy Policy & GDPR

This privacy policy describes how MonPortailCSE collects, uses, protects and processes personal data in accordance with the General Data Protection Regulation (GDPR).

1. Roles and responsibilities

GWAD EYES INFORMATIQUE acts as publisher and host of the MonPortailCSE platform.

Client organizations using the platform remain responsible for the processing carried out on the data they import or manage in their space.

Each client organization is responsible for the compliance of its own internal processes, users, documents and data.

2. Data collected

The platform can collect or process the following categories of data:

✔ Identity and contact information;
✔ data related to user accounts;
✔ imported documents and files;
✔ Connection data and technical logs;
✔ data related to benefits, events or budgets;
✔ billing and subscription information;
✔ exchanges carried out via forms or contact tools.

3. Purposes of the processing

The data is processed in particular for the following purposes:

✔ user access management;
✔ administration of customer areas;
✔ document and communications management;
✔ portal functionality management;
✔ securing and monitoring the service;
✔ technical support and user assistance.

4. Legal basis

Data processing is based on different legal bases such as contractual performance, legitimate interest, compliance with legal obligations or consent when required.

Each client organization remains responsible for the processing it carries out in its own MonPortailCSE space.

5. Data recipients

The data is only accessible to authorized persons within the scope of their duties or authorizations.

The data is neither resold nor given to unauthorized third parties.

6. Data hosting

The data is hosted on a secure infrastructure provided by Infomaniak Network SA.

✔ European accommodation;
✔ secure cloud infrastructure;
✔ protective measures and technical supervision.

7. Shelf life

The data is kept for the period necessary for the purposes for which it was collected.

Some data may be kept for longer periods in order to comply with legal, accounting or security obligations.

8. Data security

Technical and organizational measures are implemented to ensure the security and confidentiality of data.

✔ isolation of customer areas;
✔ secure access management;
✔ monitoring and supervision;
✔ technical backups;
✔ protection of infrastructure and services.

9. User rights

In accordance with the GDPR, users have the following rights, among others:

✔ right of access;
✔ right of rectification;
✔ right to erasure;
✔ right to object;
✔ right to limitation;
✔ right to data portability.

Any request relating to personal data can be sent via the contact details indicated below.

10. Cookies

The site may use cookies or similar technologies to improve the user experience and ensure the proper functioning of services.

The user can configure their browser to limit or refuse certain cookies.

11. GDPR Contact

For any questions relating to the protection of personal data:

✔ Email: contact@gwadeyes-informatique.com
✔ Telephone: 0690 310 872

Last updated: 10/07/2026